Returns & Exchanges

At A2Z Mart, we want you to shop with confidence, which is why we offer a hassle-free 30-day return policy for most items in their original condition. Whether you received a damaged product or simply changed your mind, our team is dedicated to ensuring a smooth resolution.

1

Initiate Your Request

Log into your A2Z Mart account, navigate to your order history, and select the items you wish to return to receive a Return Authorization number.

2

Prepare Your Package

Securely pack the items in their original packaging, ensuring all tags, manuals, and accessories are included to qualify for a full refund.

3

Ship the Items

Affix the prepaid shipping label provided via email and drop off your package at any authorized carrier location near you.

4

Receive Your Refund

Once our warehouse inspects the returned goods, we will process your refund back to your original payment method within 5 to 7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing